20:11, Thursday by Admin Two


Dear Residents

It has been reported to the SBPRA committee that the Sandy Bay local management is receiving abusive, threatening and personal emails from residents on Sandy Bay.

The emails are in relation to the proposed changes to the Sandy Bay refuse collection service. The committee are fully aware of the concern that the proposal has caused amongst the residents and are taking action to resolve the situation.

Local management have advised the committee that they were unaware of the situation, as they were not present on Sandy Bay when the decision was made to start constructing the refuse collection bays.

After discussion between our chairman and local management, the construction work was paused. A 28-day consultation period was then initiated to allow the SBPRA to discuss the proposal to change the established refuse collection service.

The committee has already published a Notice on the SBPRA Website containing more detailed information. Please open the website, and from the menu select the Noticeboard.

The committee have advised that during the 28-day consultation period, residents can write to or email Customer Care in order to voice their opinions on the proposed change.

However, the SBPRA committee urges all residents to be polite and keep all communications civil. Abusive language and threats are unacceptable and not part of the Sandy Bay Residents Associations ethos. Rather than supporting a valid opinion, they could in fact quite possibly undermine the committees’ negotiation position.

It maybe possible that the above communications are being sent by residents who are not members of the SBPRA, in this case the SBPRA  is not in a position to influence their communications.

Sandy Bay is the permanent and for many residents, their forever home. We all want Sandy Bay to be success and for this to happen long standing  issues need to be resolved, and for the residents and Sandy Bay employees to work together to make the park into what it was promised to be. With this in mind, abusive treatment of any Sandy Bay employees is unacceptable.

Emmett Larner

Chairman SBPRA

14:16, Thursday by Kelvin Dimond

Sandy Bay Refuse Collection Concern

All work on construction of bin locations has stopped.

Dear Residents,

The unannounced construction of a number of refuse collection locations around the park, has caused great concern amongst the members of the Sandy Bay Residential Park community.

Apparently local management were unaware of the situation, and as of 12th June 2024 they have paused work on the refuse collection areas.

As required by the Mobile Homes Act, the SBM have given the SBPRA/residents 28 days’ notice from Wednesday 12th June of the proposed plans for the Sandy Bay Residential Park refuse collection service.

The SBPRA has convened a committee meeting to discuss the proposed changes before any consultation meeting with SBM during the 28 day period.

The committee will fully consider the many views expressed by residents since the proposals became public knowledge.

During the 28 day pause/consultation period residents can email Customer Care at advising SBM of your opinions and the impact of the proposed changes on you personally, the park in general, and to your property. Please copy the SBPRA on

SBM have already advised that emails on the subject will not be replied to until after the 28 day consultation period, however a record of all emails sent on the subject will be maintained by SBM.

If you are unable to send an email then you can voice your opinions, etc, via a letter which can be handed into the office. Please ask for a receipt of delivery.

If you require any assistance please contact your Street Champion.

Extracts from the Mobile Home Regulations

Qualifying residents’ associations have certain rights and park owners should consult the residents’ association when they want to spend money on improvements or change how they run the park.

Park owners must give at least 28 days’ notice of any changes and take the association’s concerns into account before they make changes.

If you have a dispute with the park owner that you cannot work out, you can apply to a tribunal. Decisions made by the tribunal are legally binding.

SBPRA Committee

13:39, 17 Jun 2024 by Kelvin Dimond

Construction of the new Thorney Bay Pavilion is now underway. 

The location has been fenced off, and work on clearing the site and preparing the foundations is in progress.

The next step is installing the piles that will support the Pavilion building, apparently this is scheduled to start next week.

Further updates will published as the work on the Pavilion progresses.


15:24, 31 May 2024 by Kelvin Dimond

Dunton Park Residents Association - Update 17th June 2024

Pitch Fee Tribunal article from the Dunton Park RA website and published with permission of their RA secretary.

Update 17th June 2024

Our friends on the Dunton Park RA have advised that the Tribunal judge will visit the site at 10:00 a.m on 24th June, and then the nominated members of the Committee will attend the hearing the same day. (This is an identical process to that of the recent Tribunal Case won by residents living on Sandy Bay)

The RA are representing around 100 homes on the Dunton site in respect of the 2022-23 increase.

We wish them well and will update our website when the judgement has been announced.

Pitch Fee Tribunal (May Update)
Note: The Pitch Fee in question is for 2023, RoyaleLife were trying to impose a rise in excess of 13.0%.
We're sorry to the 100 or so residents waiting for a conclusion to the pitch fee dispute. It's still rumbling on.

We appreciate everyone's frustrations at how long this is taking but it's out of our hands.

We had hoped for some goodwill from the new owner of the site in terms of negotiating an end to this. However, it seems they'd rather keep throwing money at solicitors than come to a reasonable and fair agreement with residents.
Here's where we're at.


Because Regency now run the site, the legal applicant (RoyaleLife), no longer exists. The solicitor asked if we'd mind changing names on the paperwork from Royale to Regency but we said we can't support that. So, he's made a formal application to the court to substitute names.

The judge asked us to provide any objections in writing which we did about 4 weeks ago.

In a nutshell we said how can a company be allowed to take over a case that applies to a period in time they didn't exist. The solicitor responded by saying some old Royale staff remain in the company but we've countered that by saying none of those people were key players in our site so can't be said to be credible witnesses. We have offered to expand on this at any hearing, including evidence.

We're just waiting for the judge to make a decision as to whether the paperwork can be amended. If he grants that then we expect the case to be heard in the next 5/6 weeks.

All this is a stark contrast to our friends at Sandy Bay. They were run by RoyaleLife but, like us, are now managed by a new company (a different one to ours). Their new management wrote to waive their new pitch fee completely and promised anyone who paid it would get a refund.

It seems clear to us that although we were promised a new era and a new ethos post-Royale, it's just more of the same. We suspect this is due to the fact that a lot of Royale's senior management have been re-employed by Regency. Sandy Bay's new management are lucky not to have ex-Royale head office staff and the difference in attitudes is huge.

There's growing unrest about all this across a lots of ex-Royale sites and residents associations are getting together to coordinate a response. We all want to sit down and talk to the new owner himself. The reason for Royale's downfall was not just about money, it was to do with the attitude and ethos of head office, and that needs to change if Regency are to be a success.


20:20, 30 May 2024 by Kelvin Dimond

Alternative Bank Holiday Refuse Collection

SBM have advised that there will be no rubbish collections on bank holidays.

As alternative arrangements may be made for each bank holiday, the office will confirm the rescheduled collection dates by email closer to the time.

Any future changes to refuse collection days will be added to this part of the website once the SBPRA are informed.


12:00, 28 May 2024 by Graeme Cordell


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