***** UPDATE: Wednesday 15th July @ 16:18 *****
Dear Residents,
We have been notified that the perimeter gates were activated this afternoon and are now fully operational. From now on, you will need to use your red fob to gain access or exit.
The same red fob now operates the ANPR barriers, the pedestrian gate, and all perimeter gates. If you have not yet been issued with a fob, please visit the office as soon as possible to collect one.
Please note that the old credit card-style access cards will no longer operate the perimeter gates.
You may find the gates feel slightly stiff when opening. This is due to the magnetic locking system, so they may require a firm pull.
Thank you for your cooperation.
Kind regards,
Customer Care Team
***** UPDATE: Tuesday 14th July @ 19:03 *****
Dear Resident(s),
Due to a technical issue, we can not go live with the perimeter gate locks this evening.
We are therefore going to padlock these gates at approximately 19:00 to secure the park.
The technical team will be back on park tomorrow and we hope to be online.
Please accept our sincerest apologies for any inconvenience caused.
Sandy Bay Management
***** Tuesday 14th July @ 14:35 *****
Dear Residents,
Further to our email dated 12th June, we have been advised that the pedestrian gate will be activated this afternoon. Once it is live, you will need to use the red fobs that were issued for the ANPR barriers to gain access.
If you do not have a vehicle & have not already been issued with a fob, please collect one from Reception free of charge . Please note that any additional fobs beyond those already issued will be charged at £10 per fob.
The technical team is also working on the perimeter gates, and we will provide a further update as soon as we have been informed that these are operational. The same red fobs will be used to access these gates.
Thank you for your cooperation.
Kind regards,
Customer Care Team