Dear Residents,
We have become aware that some residents with Gmail accounts may be experiencing difficulties receiving emails from us.
Our Communications Team has investigated this matter and identified that the issue is related to Gmail security settings, which may delay or block emails sent in bulk.
Unfortunately, this is not something we are able to resolve on our end. We recommend checking the security settings on your Gmail account or, if possible, providing us with an alternative email address.
Thank you for your understanding and cooperation.
Kind regards,
Customer Care Team
13:05, 26 Jan 2026
by Graeme Cordell