Admin charge on water bills

The residents association has now contacted a NAPHR representative with regards to the admin charges for our water rates.  Please see below the response.
 
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Hello, In response to your email, the park owner is allowed to charge a small admin and I think yours is reasonable.  If you feel it is an unfair charge you can put it in writing to the tribunal and they will then tell you if you have a case.  This will not cost anything.
 
Regards Wendy 
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We hope that this helps, of course if any residents wish to take this forward, they are perfectly entitled to do so.

 

Kind Regards

 
Tracey Wakeling - Secretary
Sandy Bay Park RA
 
09:51, 21 Oct 2023 by Graeme Cordell