Admin charge on water bills

The residents association has now contacted a NAPHR representative with regards to the admin charges for our water rates.  Please see below the response.
Hello, In response to your email, the park owner is allowed to charge a small admin and I think yours is reasonable.  If you feel it is an unfair charge you can put it in writing to the tribunal and they will then tell you if you have a case.  This will not cost anything.
Regards Wendy 
We hope that this helps, of course if any residents wish to take this forward, they are perfectly entitled to do so.


Kind Regards

Tracey Wakeling - Secretary
Sandy Bay Park RA
09:51, 21 Oct 2023 by Graeme Cordell